Sustainability Report 2014/15

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EMPLOYEE DEVELOPMENT AND SUCCESSION PLANNING
DMA
GD-B3
UNGC’s
Principle 6
G4-LA9
Average hours of training per
year per employee by gender,
and by employee category
KPI B3.2
G4-LA11
Percentage of employee
receiving regular performance
reviews, by gender and
employee category
DIVERSITY AND EQUAL OPPORTUNITIES
DMA
GD-B1
UNGC’s
Principle 6
G4-LA12
Composition of governance
bodies and employees per
employee category
Breakdown of total workforce
by minority group is currently
not available, as we only
collect information on
nationality and place of birth
EMPLOYEE ENGAGEMENT
DMA
Channels and performance of
employee engagement
COMMUNITY INVESTMENT
DMA
GD-B8
UNGC’s
Principle 1, 8
G4-SO1
Percentage of operations that
implemented local community
engagement
KPI B8.1
UNGC’s
Principle 1
Community investment and
engagement are managed
at Group level; therefore
100% of the businesses in this
reporting scope implement
local community engagement
CRE7
Number of persons voluntarily
and involuntarily displaced and/
or resettled by development,
broken down by project
n/a
The Group acquires land
directly from the government.
We do not engage in any
resettlement process, and thus
we do not know the number of
persons affected if any
CUSTOMER SATISFACTION AND RESPONSIBILITY
DMA
G4-PR2
Total number and incidents of
non-compliance with regulations
and voluntary codes concerning
the health and safety impacts of
products and services
GD-B6
There is no non-compliance
incident during the reporting
period
G4-PR5 Results of surveys measuring
customer satisfaction
KPI B6.4
G4-PR6
Sale of banned or disputed
products n/a
SHKP does not sell any banned
or disputed products
CRE8
Type and number of sustainability
certification, rating and labelling
schemes for new construction,
management, occupation and
redevelopment
, ,
, ,
,
CUSTOMER PRIVACY
DMA KPI B6.5
G4-PR8
Total number of substantiated
complaints regarding breaches
of customer privacy and losses of
customer data
There were no substantiated
complaints regarding breaches
of customer privacy or losses
of customer data during the
reporting period
GRIEVANCE MECHANISMS
DMA
,
COMPLIANCE
DMA
UNGC’s
Principle 7 n/a
We see compliance as a
minimum requirement and
require all employees and
suppliers to comply with all
applicable laws and regulations
G4-EN29
Monetary value of significant fines
and total number of non-monetary
sanctions for non-compliance
with environmental laws and
regulations
There is no non-compliance
incident during the reporting
period
Global Reporting Initiative G4 Content Index - Core
50 Sun Hung Kai Properties Limited Sustainability Report 2014/15