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Content
2

OurReporting Approach
3

Message from the Chairman and Managing Director
4

Our Business
5

Our Approach to Sustainability
9

Value Created for Stakeholders
13

Value Created for People
17

Value Created for Customers
23

Value Created for Supply Chain
30

Value Created for Community
34

Value Created for Environment
39

Data Tables
45

Global Reporting Initiative G4 Content Index
49

Verification Statement
53