Low
Significance to business
Importance to stakeholders
Human Rights
19. Human rights and non-discrimination
20. Freedom of association and
collective bargaining
21. Child labour and forced labour
22. Security practices
High priority
Low priority
1
28
Society
23.
Community investment
24. Anti-corruption
25. Public policy and advocacy
26. Anti-competitive behavior
Product Responsibility
27.
Customer satisfaction and
responsibility
28.
Customer privacy
29. Affordable housing in Hong Kong
Materiality Matrix
Sustainability Aspects Considered
High
High
Environment
7.
Materials
8.
Energy and GHG emissions
9. Water
10. Biodiversity
11.
Waste
12.
Sustainable buildings
13. Environmental impacts of transport
Workplace Practices
14.
Employment practices
15.
Employee engagement
16.
Occupational health and safety
17.
Employee development and
succession planning
18.
Diversity and equal opportunities
Economic & General
1.
Economic performance
2.
Market presence
3.
Indirect economic impacts
4.
Procurement practices
5.
Compliance
6.
Grievance mechanisms
Our Approach to Sustainability
Materiality Analysis
We identified 16 aspects as both important to our stakeholders and significant to our own
operations inour last sustainability report, whichweredeemed tobematerial.Material aspects
are matters affecting strategy, risk, governance, reputation, and financial and non-financial
performance, and hence the ability to create value for stakeholders. Our stakeholders were
invited to review these material aspects as well as broader aspects listed below to propose
if there should be any updates based on external or internal factors including the change
in regulatory environment, market practice in sustainability reporting and our extended
reporting scope. The materiality of the aspects listed below was subsequently reviewed
and updated by a diverse group of stakeholders including employees, customers, business
partners, investors and NGO partners through an engagement exercise. Stakeholders were
invited to indicate whether there were any material aspects they thought should be added
or removed from the previous year. Priority was adjusted based on qualitative feedback from
focus groups and interviews, and ones suggested by the Sustainability Steering Committee.
A diverse group of employees was also engaged in the analysis, resulting in extensive
and wide-ranging feedback commensurate to the broader reporting scope of our
operations. While the majority of respondents considered our material aspects relevant and
comprehensive and did not wish to remove any existing ones, two new aspects – market
presence and customer privacy – which were identified and prioritized in 2014/15, were
reported in detail in the
Value Created for People,and
Value Created for Customerssections
respectively.
Stakeholders also feel that anti-corruption and anti-competitive behaviour are important
topics for SHKP to address. Although respondents did not rate these issues material enough
for reporting, we have addressed them separately in this report on
page 9.5
12
7
8
11
10
13
9
23
25
24
26
3
4
19
21
20
22
6
16
14
17
15
27
29
18
2
10
Sun Hung Kai Properties Limited Sustainability Report 2014/15