Sustainability Report 2014/15

Our Approach to Sustainability

How We Address Stakeholders’ Key Concerns

Environmental issues

We continue improving on building management by extending energy efficiency projects

at our existing commercial premises and further expanding the number of buildings

monitored and reported for energy consumption and carbon emissions. Our online data

system captures environmental data on energy, greenhouse gases, waste, and water across

our property and non-property businesses.

While recognizing our presence in the market as a major property developer, some

stakeholders suggest we consider introducing new technologies to our products and

services. We support research and development on green building technologies that have

been piloted at the properties we develop. Our data centre services also enable customers

to choose sustainable options.

Workplace practices

Some employees suggest that we should place more emphasis on training and development

and provide more support. We recognize the importance of raising the skills of our people

and we have a number of programmes in place to support training and development.

Data privacy

Given the increasing trend of personal data loss / leakage incidents happening around the

world, our stakeholders suggest that we should take every measure to safeguard the data

security of our customers. We have a Group level Customer Data (Privacy) Policy for all our

operations.

Encourage competition and strengthen anti-corruption practices

Over 30% of survey respondents considered that how we manage anti-competitive and

corruption issues is important to them.

As a major player in the local market, we strictly abide by the Competition Ordinance and

have been demonstrating integrity in our operations.

We will continue to maintain a robust and transparent corporate governance structure. We

remain transparent through timely disclosures to our stakeholders. For more details on our

whistle-blowing mechanisms to tackle corruption, please refer to

Sun Hung Kai Properties Limited Sustainability Report 2014/15