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Our Reporting Approach
3

Message from the Chairman and Managing Director
4

Our Business
5

Our Approach to Sustainability
8

Commitment to Our Stakeholders
14

Commitment to Our People
17

Commitment to Our Customers
23

Commitment to Our Supply Chain
29

Commitment to Our Community
32

Commitment to Our Environment
39

Data Tables
44

Global Reporting Initiative G4 Content Index
47

Verification Statement
50