Sustainability Report 2021/22

Contents 1 Our Reporting Approach 2 Message from the Sustainability Steering Committee 3 Our Business 5 Our Approach to Sustainability 10 Value Created for the Environment 22 Value Created for People 28 Value Created for Customers 38 Value Created for Supply Chain 45 Value Created for Community APPENDICES 54 I Awards, Memberships and Charters 57 II Stakeholder Engagement Process and Materiality Analysis Methodology 58 III Performance Tables 64 IV HKEx ESG Reporting Guide Index 66 V GRI Content Index 7 2 VI Independent Assurance Opinion Statement