Sustainability Report 2019/20

Appendices 1 Our Reporting Approach 2 Message from the Sustainability Steering Committee 3 Our Business 5 Our Approach to Sustainability 9 Value Created for the Environment 17 Value Created for People 22 Value Created for Customers 30 Value Created for Supply Chain 36 Value Created for Community 43 I Awards, Memberships and Charters 45 II Stakeholder Engagement Process and Materiality Analysis Methodology 46 III Performance Tables 49 IV HKEx ESG Reporting Guide Index 51 V GRI Standards Content Index – Core 56 VI Independent Assurance Opinion Statement Contents Contents Sun Hung Kai Properties Limited • Sustainability Report 2019/20