Sustainability Report 2015/16

Safeguarding the Well-being of Hotel Guests The iconic Mount One development was carefully planned with residents in mind and designed to offer premium quality. Exclusive Mount One facilities for residents include a 50- foot outdoor pool, bar area, gym and garden lounge where residents can relax and escape the hustle and bustle of everyday life. Over 12,000 square feet of landscaped greenery blends with the verdant surrounding community and multiple sustainability features of the interior design provide a stylish, natural environment. The Group’s efforts with this development won the 18th Structural Excellence Award from the Hong Kong Institution of Engineers and Institution of Structural Engineers in the United Kingdom – a highly respected industry accolade. Mount One is just one of the many premium buildings that demonstrates the Group’s dedication to Building Homes with Heart and superior quality for residents and customers. These efforts have helped SHKP win a number of Quality Building Awards since they were introduced in 2001. International Commerce Centre won a Quality Excellence Award and The Arch and YOHO Town received honours in the Residential category. Visit our Mount One: www.mountone.com.hk Food Safety The Group’s mission is to provide a ‘home away from home’ for hotel guests, and therefore food safety is considered a priority. Most of the hotels have Hazard Analysis Critical Control Point systems that prevent food-borne diseases and all of the hotels review food audit results to ensure the quality of their food supply. The Royal Garden is also certified for ISO 22000 Food Safety Management System. Achievements: The Royal Garden and several Group restaurants are listed in the Hong Kong & Macau Michelin Guide. The Royal Plaza received the award of Travellers’ Choice from Trip Advisor as one of the Top 10 Hotels for Families in China. The Royal Park received a Certificate of Excellence from TripAdvisor in recognition of hospitality excellence. A commitment to providing prestigious hospitality to customers has earned the Group many awards for service excellence from online agencies including Agoda.com, Hotels.com and Booking.com. Landscaped greenery >12,000 square feet CASE STUDY Providing Premium Building that Enhances Residential Life Experience Value Created for Customers Sun Hung Kai Properties Limited Sustainability Report 2015/16 28